Supermarket Customer Service Representative jobs in Dubai UAE are now open at a reputable retail supermarket group operating multiple branches across Dubai. The company is seeking customer-focused individuals who can handle inquiries, resolve complaints and maintain positive customer experience inside the store.
This is a full-time retail position based in Dubai, United Arab Emirates.
Location: Dubai, UAE
Industry: Retail / Supermarket
Employment Type: Full-Time
About Supermarket Customer Service Representative Jobs in Dubai UAE
Supermarket Customer Service Representative jobs in Dubai UAE are designed for candidates who enjoy interacting with customers and solving service-related concerns professionally.
Retail supermarkets in Dubai require dedicated customer service staff to:
• Handle customer feedback
• Assist with product-related inquiries
• Manage return or exchange requests
• Support front-desk coordination
This role plays an important part in maintaining brand reputation and customer satisfaction.
You can explore more openings in our Supermarket Jobs in UAE category.
Key Responsibilities
The selected candidate will be responsible for:
• Greeting and assisting customers inside the store
• Responding to product and pricing inquiries
• Handling complaints and resolving issues professionally
• Coordinating with store staff for quick solutions
• Managing return or exchange procedures
• Maintaining customer service desk records
• Supporting promotional events and campaigns
• Ensuring customer satisfaction standards are met
Require strong communication skills and a calm professional attitude.
Eligibility Requirements
Applicant should meet the following criteria:
• Minimum high school qualification
• Previous retail or customer service experience preferred
• Good English communication skills
• Basic computer knowledge
• Professional appearance and positive attitude
• Ability to work flexible shifts
Candidates currently inside the UAE are preferred.
Salary & Benefits
The salary range between:
AED 2,500 – AED 3,500 per month
Benefits may include:
• Accommodation or housing allowance
• Transportation support
• Medical insurance
• Annual paid leave
• Overtime as per UAE labor law
For official employment standards and worker rights, candidates may refer to the UAE Ministry of Human Resources and Emiratisation (MOHRE).
Working Hours
8–9 hours per day
6 days per week
Rotational shifts depending on branch requirements
How to Apply
Interested candidates may submit their updated CV to:
Subject Line: Customer Service Representative – Dubai
Please include:
• Updated contact details
• Visa status
• Previous work experience
• Recent photograph
Only shortlisted candidates will be contacted for further screening.
You may also check our Latest Jobs page for more updated supermarket vacancies in Dubai.
Important Notice
FreeJobUAE.com shares Supermarket Customer Service Representative jobs in Dubai UAE for informational purposes only. We do not guarantee employment and we do not charge recruitment or application fees.
Applicants are encouraged to verify job details during the interview process.